Advanced Credit Control Training
A full day’s training for experienced Credit Controllers who want to get more advanced knowledge and insights into increasing productivity and effectiveness on a daily basis. You will learn how to achieve more with less, to become more assertive, more influential and more in control in an authentic and confident way.
The day will include modules on:
This is not a classroom day where you will sit and listen. This is a day to challenge your thinking, to get to the heart of the issues that are affecting your performance, both internal and external and will provide you with the strategies and tools you require to make a lasting impact.
It will challenge what you are doing and why you are doing it and with a combination of automation and personalisation and an overall approach that you can implement straight away and you will leave with a clear action plan.
The day will be presented by Declan Flood who is internationally recognised as a thought leader in credit management and he will share his knowledge with you in what is set to be an important day in your life.
My aim for this course is that in the years to come you will look back on this day as a really important milestone in your career that will give you a new framework for thinking through every possible situation that may arise.
Because of the interactive nature of this course, numbers are limited to 12 people and are allocated on a first paid first basis.
The cost of the course is £265 per person that includes notes, lunch and refreshments.
The course will run in Belfast in the Wellington Park Hotel at 9.30am on Tuesday 10th December 2019.
To book your place please click here.
This program can also be delivered in-house, prices available on request based on the number of days and location. For International engagements, only the cost of flights and accommodation are added to the daily rate.
To book your place contact Declan on 01 659 9466 (Extn 1) or email [email protected]
I look forward to seeing you at this important event.
The day will include modules on:
- The best way to approach collections that is guaranteed to get results every time.
- Time Management – not the usual nonsense about blocking off time for tasks that gets thrown out the window the minute the boss arrives into the office with a To Do List for you.
- Managing Emails and other distractions.
- Reducing the clutter both electronically and physically to keep you focused on the job at hand
- Organisational Politics – an area that is seldom spoken about and still it is so important to be aware of the interdepartmental dynamics and how to avoid getting sucked into the negative stuff
- Razor sharp focus and setting weekly activity goals to achieve the bigger goals.
- Understanding the formula H2TXW – which is the secret to achieving everything!
- Presenting a positive view of credit (after all the credit function generates the cash that keeps everything else going) what could be more positive than that?
- The need for excellent customer service from the start to the finish and how to build a process that delivers “Right First Time” every time.
- Developing simple KPI’s for yourself and those around you to make sure everyone remains on track.
This is not a classroom day where you will sit and listen. This is a day to challenge your thinking, to get to the heart of the issues that are affecting your performance, both internal and external and will provide you with the strategies and tools you require to make a lasting impact.
It will challenge what you are doing and why you are doing it and with a combination of automation and personalisation and an overall approach that you can implement straight away and you will leave with a clear action plan.
The day will be presented by Declan Flood who is internationally recognised as a thought leader in credit management and he will share his knowledge with you in what is set to be an important day in your life.
My aim for this course is that in the years to come you will look back on this day as a really important milestone in your career that will give you a new framework for thinking through every possible situation that may arise.
Because of the interactive nature of this course, numbers are limited to 12 people and are allocated on a first paid first basis.
The cost of the course is £265 per person that includes notes, lunch and refreshments.
The course will run in Belfast in the Wellington Park Hotel at 9.30am on Tuesday 10th December 2019.
To book your place please click here.
This program can also be delivered in-house, prices available on request based on the number of days and location. For International engagements, only the cost of flights and accommodation are added to the daily rate.
To book your place contact Declan on 01 659 9466 (Extn 1) or email [email protected]
I look forward to seeing you at this important event.