Professional Collections
A One day Training course designed for all who contact customers to get paid.
Would you like to know how to collect money faster easier without the hassle?
Would you like to know how to deal with every excuse?
Develop the confidence required to deal with even the most difficult customers and keep them coming back.
Register now for our very popular “Professional Collections Techniques” course taking place in the following locations:
Cork – 13 March 2018
Athlone – 10 April 2018
Belfast – 15 May 2018
Dublin - 12 June 2018
Are you ever amazed with the amount of time, money and effort that is put into getting new customers and how little that is put into retaining them?
Good credit controllers will become even better when equipped with the necessary tools required to get excellent results fast.
On completion of this one day intensive training you will be able to:
This one day course starts at 9.30 a.m. and finishes at 4.00 p.m.
The course fee of €297 covers the training, all handouts and refreshments including lunch.
You can book and pay online by clicking on the relevant link above or you can complete the Online Booking Form and we will send you an invoice in advance or you can call Catriona on 01 659 9466 or email [email protected].
All participants receive a certificate of attendance.
The day is highly interactive and motivational and you will arrive back in the office full of new ideas and ways to deal with even the most difficult people you come across on a daily basis. The content is practical and easy to implement straight away.
We look forward to welcoming you on the course.
Would you like to know how to collect money faster easier without the hassle?
Would you like to know how to deal with every excuse?
Develop the confidence required to deal with even the most difficult customers and keep them coming back.
Register now for our very popular “Professional Collections Techniques” course taking place in the following locations:
Cork – 13 March 2018
Athlone – 10 April 2018
Belfast – 15 May 2018
Dublin - 12 June 2018
Are you ever amazed with the amount of time, money and effort that is put into getting new customers and how little that is put into retaining them?
Good credit controllers will become even better when equipped with the necessary tools required to get excellent results fast.
On completion of this one day intensive training you will be able to:
- Plan your day more effectively.
- Prioritise for maximum results
- Maintain a true customer focus.
- Distinguish between the reason they tell you and the real reason
- Eliminate surprises for everyone you deal with.
- Find a way to accept every profitable order.
- Distinguish between the genuine and the not so genuine
- Find solutions to your everyday problems
- Receive greater respect from sales, peers, management and customers.
- Enjoy your job more
- Know how to maximise all the collection tools available to you
- Achieve better results
This one day course starts at 9.30 a.m. and finishes at 4.00 p.m.
The course fee of €297 covers the training, all handouts and refreshments including lunch.
You can book and pay online by clicking on the relevant link above or you can complete the Online Booking Form and we will send you an invoice in advance or you can call Catriona on 01 659 9466 or email [email protected].
All participants receive a certificate of attendance.
The day is highly interactive and motivational and you will arrive back in the office full of new ideas and ways to deal with even the most difficult people you come across on a daily basis. The content is practical and easy to implement straight away.
We look forward to welcoming you on the course.