A brand new approach to credit
A one day course entitled:
"Credit Control from Start to Finish"
The starting point for me is the leads your sales people are following up, get them credit checked before any more time is wasted on pursuing customers you will never open an account for. The finishing point is always money in the bank.
This course is specially designed for any business dealing with other businesses. It concentrates on delivering excellence in credit. It includes walking the fine line between Finance and Sales, working together to keep customers happy, paying and buying more. The eleven areas that are covered include:
At the end of the day you will have a clear action plan to tackle your existing balances, irrespective of age and to deal with new business. You will receive a number of valuable tools, calculators and meaningful Key Performance Indicators (KPI’s) to measure your success.
To book you place and to see dates and venues, please click here.
A one day course entitled:
"Credit Control from Start to Finish"
The starting point for me is the leads your sales people are following up, get them credit checked before any more time is wasted on pursuing customers you will never open an account for. The finishing point is always money in the bank.
This course is specially designed for any business dealing with other businesses. It concentrates on delivering excellence in credit. It includes walking the fine line between Finance and Sales, working together to keep customers happy, paying and buying more. The eleven areas that are covered include:
- Your Credit Policy – just a simple document to set out the rules is all that is needed here, that sets out your approach to risk, especially high risk potentially profitable accounts.
- Your Credit Terms – are they clear, are they communicated, are they enforceable and are they enforced?
- Setting lines of credit for your new and existing customers
- Opening new accounts – the do’s and the don’s
- Managing your ledger – making sure every balance has a method of collection assigned to it.
- Correct approach for collection calls – different for companies and individuals.
Applying the correct method of collection – including letters, calls, texts, visits etc. - Cash Control – a fool proof system to account for every cent.
- Cash Flow Forecasting – it is easier than you think when you have all the information in place.
- Understanding and Mitigating Risk – the ten things you can do right now.
- Dealing with disputes and queries – and putting procedures in place to eliminate them.
- What to do when it all seems to be going wrong – the last thing on the list is legal action that can be time consuming, expensive and ineffective
At the end of the day you will have a clear action plan to tackle your existing balances, irrespective of age and to deal with new business. You will receive a number of valuable tools, calculators and meaningful Key Performance Indicators (KPI’s) to measure your success.
To book you place and to see dates and venues, please click here.