International Credit Management Training
International Credit Management Training (ICMT) was established by Declan Flood in 2002. Declan (aka The Credit Coach) is a specialist Credit Management Author, Trainer, Educator and Speaker.
He is recognised as a thought leader in Credit worldwide for his total business approach to Credit that is not only about getting paid in full and on time, it is also about maintaining excellent customer relationships, finding a way to deliver every order, and promoting profitable sales.
He has spoken at conferences around the world from Mexico to Canada and Helsinki to South Africa including London, Malta and his native Ireland. Declan is an energetic and motivational speaker, who challenges the audience with new thinking on the topic of credit and presents a dynamic picture of the 21st Century evolution of credit and how it should be managed.
You are guaranteed to get loads of practical action points that you can take back to the office and put in place straight away, to get better results, with less hard work.
He is recognised as a thought leader in Credit worldwide for his total business approach to Credit that is not only about getting paid in full and on time, it is also about maintaining excellent customer relationships, finding a way to deliver every order, and promoting profitable sales.
He has spoken at conferences around the world from Mexico to Canada and Helsinki to South Africa including London, Malta and his native Ireland. Declan is an energetic and motivational speaker, who challenges the audience with new thinking on the topic of credit and presents a dynamic picture of the 21st Century evolution of credit and how it should be managed.
You are guaranteed to get loads of practical action points that you can take back to the office and put in place straight away, to get better results, with less hard work.