CICM All Ireland Utilities Conference
The Biggest Utilities Best Practice & Networking Event in Ireland
Tuesday 13th November 2018 at City North Hotel, Dublin
Sponsored by: Vision-net, Hays, Rimilia, Power NI, Energia, Baker Tilly, MKB Law
This is a full day “free” event focusing on the Utilities Sector, from Artificial Intelligence, Robotics & Automation to Attracting and Retaining the Best Talent, updates from the Commissioner for Regulation of Utilities and Dealing with Vulnerable Customers, this is a “NOT TO BE MISSED” day delivering the most up to date Best Practice
Speakers include:
Robotics,Automation and Artificial Intelligence in Credit & Customer Management -Brian Morgan FCICM, Director, Rimilia
Recruitment, Development & Retention Strategies - Orlagh Reynolds, Hays Recruitment
Vulnerable Customers & Indebtedness - Pauline Brown, Regional Manager, St. Vincent de Paul
Psychology of a Payer – What makes people pay? - Stephanie McGuinness, Lecturer, NWRC
Lunch
Insight into Consumer Spending - Richard Williams, Head of Energy, Consumer Council for NI
CICM Vulnerability Customer Framework - Debbie Tuckwood, Head of Education and Professional Development, CICM
Impact of SMART Metering on Collections - Andy McNulty, Finalised Accounts Manager, SSE Airtricity
Update from Commission for Regulation of Utilities - Aoife MacEvilly, Commissioner, CRU
Close
To book your place email: [email protected] with the names and job titles of those wishing to attend
The first “Credit Focus” conference in Ireland: this year’s focus is Utilities Look out for “Credit Focus 2019 – Shared Services”
Speakers include:
Robotics,Automation and Artificial Intelligence in Credit & Customer Management -Brian Morgan FCICM, Director, Rimilia
Recruitment, Development & Retention Strategies - Orlagh Reynolds, Hays Recruitment
Vulnerable Customers & Indebtedness - Pauline Brown, Regional Manager, St. Vincent de Paul
Psychology of a Payer – What makes people pay? - Stephanie McGuinness, Lecturer, NWRC
Lunch
Insight into Consumer Spending - Richard Williams, Head of Energy, Consumer Council for NI
CICM Vulnerability Customer Framework - Debbie Tuckwood, Head of Education and Professional Development, CICM
Impact of SMART Metering on Collections - Andy McNulty, Finalised Accounts Manager, SSE Airtricity
Update from Commission for Regulation of Utilities - Aoife MacEvilly, Commissioner, CRU
Close
To book your place email: [email protected] with the names and job titles of those wishing to attend
The first “Credit Focus” conference in Ireland: this year’s focus is Utilities Look out for “Credit Focus 2019 – Shared Services”